Terms and Conditions
Last updated: 9 November 2026
1. Purpose and operator
These terms and conditions apply to any direct booking of the holiday home L’Impasse des Mystères, located at 2 Le Bourg, Léhon – 22100 Dinan, France, made on impassedesmysteres.com.
The property is operated by SARL GMH Expériences, registered office: 1 rue du Pourquoi-Pas, 35400 Saint-Malo, France – SIRET 947 852 430 00026.
Any booking implies full acceptance of these terms. Bookings made through Airbnb, Booking.com or any other platform are governed by that platform’s terms.
2. Capacity and what’s included
The house sleeps a maximum of 4 people (babies included). This number may not be exceeded without prior written consent.
The price includes the accommodation, bed linen and towels, and end-of-stay cleaning. Guests are nevertheless asked to leave the house tidy, with the dishes done and bins emptied.
3. Prices and tourist tax
Prices are shown in euros, all taxes included, at the time of booking. The tourist tax set by the local authority is added to the rental price and is payable by each adult guest, unless stated otherwise at the time of booking.
4. Booking and payment
A booking is confirmed upon receipt of full payment (100%) of the stay at the time of booking. A confirmation is then sent to the guest by email.
5. Cancellation by the guest
Any cancellation must be notified in writing (email). Refunds depend on when the cancellation is made relative to the scheduled arrival date:
- more than 14 days before arrival: full refund;
- between 14 and 7 days before arrival: 50% refund of the amount paid;
- less than 7 days before arrival, or no-show: no refund.
No refund is given for a shortened stay or late arrival. We recommend taking out cancellation insurance.
6. Cancellation by the operator
Should the operator have to cancel the stay, except in cases of force majeure, the guest will receive a full refund of all amounts paid.
7. No right of withdrawal
In accordance with Article L.221-28 12° of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date. Only the cancellation terms above apply.
8. Check-in and check-out
Check-in is from 4 pm and check-out is before 11 am. Requests for different times must be made in advance and are subject to availability.
9. Security deposit
A security deposit of €500 is required before arrival (card pre-authorisation or other method indicated at booking). It is returned within 7 days of departure, less any costs for damage, missing items or extra cleaning.
10. House rules
- Non-smoking property (including e-cigarettes).
- No parties or events.
- Pets are welcome, under their owner’s responsibility: they must not be left alone in the house, and any damage or extra cleaning will be deducted from the security deposit.
- Children must be supervised by their parents at all times, especially on the stairs.
- Guests are asked to respect the peace and quiet of the neighbours.
11. Liability and insurance
Guests are liable for any damage occurring during their stay and are advised to check that their insurance covers holiday rentals. The operator cannot be held responsible for theft or loss of personal belongings.
12. Gift cards
Gift cards can be used for direct bookings, within the validity period and conditions stated on the card. They are non-refundable and cannot be exchanged for cash.
13. Personal data
Data collected at booking is used solely to manage the stay and is never shared with third parties. Under the GDPR, guests may request access to, correction or deletion of their data via the Contact page.
14. Complaints and disputes
Complaints can be sent via the Contact page. Consumer guests may also use a consumer mediator free of charge. These terms are governed by French law; in case of discrepancy, the French version prevails.